Frequently Asked Questions About Esimly
Everything you need to know about setting up, managing, and maximizing your global digital connectivity with Esimly.
An eSIM (Embedded Subscriber Identity Module) is an industry-standard digital SIM integrated directly into your smartphone or tablet's hardware. With Esimly, you can instantly download, provision, and switch mobile connectivity profiles over-the-air without inserting physical plastic SIM cards.
Esimly profiles are supported across a wide spectrum of unlocked, eSIM-enabled smartphones, tablets, smartwatches, and laptops from leading manufacturers, including Apple, Samsung, Google Pixel, Motorola, and Xiaomi.
Esimly offers instant digital fulfillment. Immediately after completing your order, you will receive a confirmation email containing your installation QR code and step-by-step activation guide.
To utilize eSIM on your iPhone, it is necessary to have iOS 13 or a more recent version installed. However, please note that not all iPhone models support eSIM functionality. It is recommended to visit the Apple website or consult the list of compatible devices to determine if your iPhone model is eSIM-enabled.
Yes, in order to use your Voice Minutes Plan, you need to have a valid corresponding Data plan. It's important to note that topping up your Data plan after it expires will not extend the expiration date of your Voice Plan.
Opting for an eSIM can contribute to environmental sustainability by reducing carbon dioxide (CO2) emissions associated with the manufacturing, storage, and transportation of physical plastic SIM cards. By eliminating the need for physical materials, eSIM technology helps to minimize the environmental impact and promote eco-friendliness.
The difference between dual SIM and eSIM lies in their functionalities. Dual SIM is a feature that enables a device to support two mobile services simultaneously. It allows you to use two different mobile numbers and plans on the same device.
On the other hand, eSIM is a technology that replaces the need for a physical SIM card. It is an embedded SIM built directly into a compatible device. With eSIM, you can activate and switch between mobile plans without the need for a physical SIM card.
Yes, you can use an eSIM just like a regular SIM card with and without the internet. However, to activate an eSIM on your device for the very first time, internet connectivity is required.
eSIM is not a temporary SIM. eSIMs are a permanent part of your phone and enable you to use two different numbers on the same device by adding cellular plans. However, the prepaid plan or bundle added to your eSIM may expire.
You will immediately receive an email confirmation after purchasing your eSIM with the steps to activate it. Don't forget to check your spam folder if you did not receive an email. Follow the instructions in the email to activate the service. Please get in touch with our customer service if you still have trouble finding the email.
The validity period for eSIM data plans begins when they are activated, not on purchase, and they have varying validity periods.
Unlimited bundles provide 1GB of data at unthrottled 5G (where available) speeds per 24 hours, and thereafter unlimited data at 512kbs. The 24-hour period is calculated from the point the bundle is first used. Each 24-hour period remaining, the 1GB of unthrottled data will reset.